7AI Platform + PLAID

PLAID: People-Led, AI-Driven Security Operations

Even Waymo has a room full of drivers ready to take over when needed. When you push the button in a Waymo, you get a person. 

That's PLAID: People-led AI Driven. 

Your outcomes. Our expertise. Complete transparency.

 

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PLATFORM + PLAID

7AI +

How PLAID Delivers Outcomes You Can Trust

7AI never trains our AI on customer data. Our team ensures AI understands YOUR context—your workflows, your exceptions, your policies. They add customer-requested use cases and custom data sources so 7AI works exactly how you want it to work.

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You get all of the agentic security capabilities of the 7AI Platform plus:

01 Configuration

AI Security Engineers configure and optimize 7AI for your specific environment.

02 Customization

Dedicated resources for additional customer-requested use cases, custom data sources, and integrations

03 Expert Response

7AI’s Elite Response Option can ensure only critical items reach your team with expert recommendations for action.

The Elite Team Guiding Your AI Transformation

Boston-based security experts who know you, your environment, and your goals. Our team brings deep expertise from cybersecurity leaders including:

Amazon

Anduril

AWS

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Axonius

Booz Allen

Broad Institue

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CIS

Carbon Black

CSS

CyberArk

Draper

Expel

Facebook

Google

HubSpot

IBM

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Intel

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Harvard

John Hopkins

Los Alamos

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Meta

Microsoft

MIT

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MIT Lincoln Lab

MITRE

Mossad

Northeastern

Marine Corps

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Palo Alto

Raytheon

Recorded Future

Red Canary

SentinelOne

Snyk

Splunk

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TigerGraph

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VMware

Wayfair

Zscaler

What makes them elite

Defended nations


Our team protected critical national infrastructure against nation-state threats. They've seen and stopped the most sophisticated attacks in the world.

Built at scale


Former security architects from AWS and Fortune 50 enterprises. They've solved security operations challenges at unprecedented scale.

Define the industry


Published research and frameworks that security teams worldwide use every day. MITRE ATT&CK contributors and MIT AI researchers advancing the field.

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Based in Boston

We believe the best security work happens when elite experts collaborate in person, every day.

Our entire team works together in our Boston office—not distributed, not offshore, not outsourced. When you work with PLAID, you're working with people who sit together, solve problems together, and are dedicated to your outcomes.

Come visit us. See how we work. Meet the team.

Visit Our Boston Office

Always accessible

When you call, Slack, or email, you're not getting a random person in a ticket queue. You're getting an expert who knows you, your environment, and your challenges.

PLAID Adapts to your needs

Tell us what you need. We configure PLAID for your outcomes.

7AI Platform + PLAID isn’t a fixed package. It’s a team dedicated to your outcomes. Tell us what you're trying to solve, and we'll build the right configuration of AI agents and experts to get you there.

See PLAID in action

AI Security Engineers


What They Do for You:

  • Configure 7AI for your specific environment and requirements
  • Add customer-requested use cases and custom data sources
  • Integrate proprietary tools and alert sources unique to your organization
  • Ensure AI understands your context, workflows, and policies
  • Optimize the platform to work exactly how you want it to work

When You Need Them:

  • Complex security environments requiring customization
  • Unique tool stacks or proprietary alert sources
  • Custom detection and use case requirements
  • Expanding coverage to new use cases over time

Elite Response Team


What They Do for You:

  • Additional security resources when you need response support
  • Execute authorized response actions in your environment
  • Handle critical incidents requiring immediate attention
  • Provide expert guidance on complex security issues
  • An extension of your security team when you need it

When You Need Them:

  • Organizations lacking expert response capacity
  • When operational coverage and oversight is needed
  • For critical escalation management and response
  • Teams that require action execution and expertise

We Own the Reality:
AI Isn't Perfect Out of the Box

Honest About AI

We don't pretend AI is magic.

Out-of-the-box AI makes mistakes. It lacks context. It needs guidance. Other vendors won't tell you this until you're months into deployment and overwhelmed with false positives.

We're upfront: AI is powerful, but it needs experts who understand YOUR environment to deliver outcomes you can trust.

Experts Dedicated to You

You don't get a black box. You get a team.

Our AI Security Engineers and Elite Response Team aren't just monitoring technology. They're learning your business, understanding your workflows, and ensuring every investigation reflects your organizational reality.

When you have a question, you talk to an expert who knows you. When you need guidance, you get someone who understands your challenges. That's the difference.

Your Outcomes, Our Mission

This isn’t about our metrics. It’s about your results.

We don’t win by just processing alerts faster. We win when you achieve the security outcomes you need with expert guidance to augment your SOC to transform how your team operates.

Tell us what success looks like for you. PLAID gets you there. 

 

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See PLAID in Action

Schedule a conversation with our team. We'll learn about your environment, understand what you're trying to solve, and show you exactly how PLAID delivers the outcomes you need.

No generic demo. No sales pitch. Just experts who want to understand your challenges and show you a better way.