A no-nonsense guide to one of AI’s buzziest – but most misunderstood – concepts.
If you’ve been paying attention to AI lately, you’ve likely noticed one term rising above the rest: AI agents. But despite all the buzz, the definition is still fuzzy – even for the experts:
“Even A16Z VCs Say No One Really Knows What an AI Agent Is” – TechCrunch (May 2025)
“No One Knows What the Hell an AI Agent Is” – TechCrunch (March 2025)
This page is here to change that. We’ll explain exactly what AI agents are, how they work – especially in cybersecurity – and what separates them from the chatbots, copilots, and automation tools you already know.
Think about driving to a new destination.
Using GPS is like having a co-pilot. It gives you directions, but you’re still the one doing the driving.
Using a self-driving car is like using an AI agent. It perceives the environment, makes decisions, and gets you where you need to go –autonomously.
That’s the difference. Where copilots assist, agents act.
To be considered a true AI agent, a system must do more than run tasks. It must:
Examples include: “Determine if this user is allowed to use a VPN", "Is this URL malicious?".
Understand the context of data, the infrastructure, and the relationship between entities.
AI Agents have access to tools based on their mission to perform investigations.
Based on responses, agents then form conclusions.
Agents are able to improve based on new information and past outcomes.
AI Agents must be able to perform their mission without human prompts.
At 7AI, we build and deploy AI agents specifically for cybersecurity. Here’s how they work in practice:
Handle alert ingestion. They determine what type of alert it is (EDR, DLP, phishing, etc.), enrich the data, and deploy specialist agents for investigation.
Have narrow goals and deep focus. For example:
A URL Reputation Agent submits suspicious links to tools like VirusTotal, reasons through the results, and decides whether they are malicious.
Once a malicious threat is identified, agents:
Query systems like your SIEM to identify blast radius
Investigate other users, endpoints, or files potentially affected
Agents collaborate to form a conclusion and deliver a remediation recommendation. While 7AI uses read-only APIs today, remediation capabilities are coming soon.
Myth |
Reality |
---|---|
Just automation | Agents reason, adapt, and act |
Like SOAR playbooks | SOAR is rule-based; agents are autonomous |
Just chatbots | Agents don’t need prompts—they work independently |
Untrustworthy | Task-specific agents + tools = no hallucinations |
Future tech | 7AI agents are working in production today |
A: SOAR uses rigid logic and workflows. AI agents reason dynamically and learn from outcomes, making them more flexible and effective.
Find out how 7AI can transform your security operations with swarming AI agents.